Request Form

Please select one of the the topics on the right for more information.
Standard Hours of Operation: Monday - Friday 10am - 6pm PST

Please note we are small team and might experiencing slight delays with processing returns. We are actively working with our partners to improve processing times. We sincerely appreciate your patience.

  • All domestic orders will deliver via UPS ground within 5-7 business day.

    Once your order ships, you will receive a confirmation email with corresponding tracking information. The tracking number and progress can be found within the order details in your account, or on the carrier’s website.

    Our standard order processing time is up to seven business days. During peak periods, please allow additional processing time. Delays may result from payment authorizations, product availability, or customs processing, which could lead to longer delivery times. We appreciate your patience during these busy periods.

    If your tracking information confirms delivery and you have not received your order, we suggest waiting 48 hours. If you still have not received your order after this window has passed, please reach out through the request form.

  • Hume & Kind aims to ensure its customers’ full satisfaction. If you are not completely satisfied with your purchase, you may return your item(s) for store credit.

    To return an item, the following conditions must be met:

    • Returns must be requested within 14 days of delivery.

    • The returned item(s) must be in new condition, and unworn.

    We are not responsible for risk of loss or damage during return shipment. Any item(s) returned not in the required condition will be returned to you.

    Please note:

    • Customers will not be refunded for initial shipping costs.

  • Please read our terms and conditions: Here